Frequently Asked Questions
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How long do I have access?
You get lifetime access to course updates and materials.
Do I need prior experience?
No. Beginner paths cover fundamentals and software basics.
Do you provide certificates?
Yes. You can download a certificate after completing course checkpoints.
What support is included?
Email support for course questions and technical help.
How is pricing structured?
We offer one-time purchase for lifetime access and optional bundles with savings. Taxes may apply based on your region.
What is your refund policy?
We provide a 14-day money-back guarantee if you’re not satisfied and haven’t completed most checkpoints.
What software do I need?
Projects use industry tools like After Effects, Blender, and Figma. Free alternatives and trials are suggested where possible.
Can I download the videos?
For offline practice, selected lessons and project files are downloadable. Full video downloads depend on licensing in your region.
Is there mobile access?
Yes. Lessons are responsive in the browser on phones and tablets. You can resume learning across devices.
Do you offer team or corporate plans?
Yes. Team licenses include centralized billing and progress tracking. Contact us via the header for details.
What languages are supported?
Courses are in English with captions. We’re adding subtitles for ES, PT-BR, and RU progressively.
Are subtitles available?
Yes. Toggle captions in the video player. New languages roll out regularly.
How often are courses updated?
We ship incremental updates monthly and major revisions each semester. You’ll see changelogs in your dashboard.
Can I learn at my own pace?
Absolutely. Progress tracking and reminders help you stay consistent without deadlines.
Do instructors give feedback?
Project critiques are available in pro tiers. Community channels also offer peer feedback.
What payment methods do you accept?
We accept major cards, Apple Pay/Google Pay (where supported), and PayPal in select regions.